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Here are some commonly asked questions about the VICTORY® Program.

If none of these examples answer your question(s), you can call the VICTORY® support line (1‑888‑706‑4717).

The VICTORY® support line hours of operation are as follows:
Open Monday to Friday:

  • Newfoundland Standard Time: 9:30 a.m. to 9:30 p.m.
  • Atlantic Standard Time: 9:00 a.m. to 9:00 p.m.
  • Eastern Standard Time: 8:00 a.m. to 8:00 p.m.
  • Central Standard Time: 7:00 a.m. to 7:00 p.m.
  • Mountain Standard Time: 6:00 a.m. to 6:00 p.m.
  • Pacific Standard Time: 5:00 a.m. to 5:00 p.m.
  • Who can enrol me in the VICTORY® Program?
    Once your physician has prescribed you one of the drugs listed in the VICTORY® Program, you can self-enrol by either calling 1‑888‑706‑4717 or faxing an enrolment form to 1‑833‑884‑5608. Healthcare professionals can also enrol you by fax or online registration.
  • What is the VICTORY® Program?
    The VICTORY® Program is a patient assistance program designed to help patients navigate the reimbursement process and to offer additional support services to patients prescribed oncology and/or hematology-related drugs from Amgen Canada.
  • My insurance plan only pays a portion of my prescription cost. Does the VICTORY® Program help me with the other portion?
    Depending on your prescription, the VICTORY® Program will assess your situation and may provide financial assistance.
  • How can the VICTORY® Program help me if I don’t have private insurance; will the VICTORY® Program provide the medication at no cost?
    Many medications are covered under provincial drug programs; your healthcare team can help determine this for you or you can call the VICTORY® Program for assistance. If your prescribed medication is not covered, in some instances, your healthcare team can submit a special request to the province or territory to ask for coverage.
  • Does the VICTORY® Program help cover the costs associated with all of my treatment-related medications?
    No. The VICTORY® Program will only provide you with support for your Amgen Canada oncology and/or hematology medications (Aranesp® [darbepoetin alfa], BLINCYTO® [blinatumomab], KANJINTI® [trastuzumab for injection], KYPROLIS® [carfilzomib for injection], LUMAKRASTM [sotorasib], Neulasta® [pegfilgrastim], NEUPOGEN® [filgrastim], Nplate® [romiplostim for injection], Vectibix® [panitumumab for injection], MVASI® [bevacizumab for injection], and XGEVA® [denosumab for injection]).
  • Can the VICTORY® Program provide me with medication samples?
    No. The VICTORY® Program is not a medication sampling program and does not provide samples.
  • Is the VICTORY® Program run by Amgen Canada Inc.?
    The VICTORY® Program is sponsored by Amgen Canada Inc. and administered by a third-party service provider, McKesson Canada Corporation ("McKesson").